All personal and credit card information collected by Paramount Concierge will remain confidential. We do not share or sell any information about our clients. We are discreet and confidential.
Our thorough hiring and screening process includes a detailed background check and a full Police report . Each employee also sign iron-clad confidentiality agreement to protect the privacy of every client. We believe every foundation of any successful relationship is Trust. This is why we take security and discretion so seriously and ensure that each employee know how to properly store and handle their client’s sensitive data.
What does Home Watch mean?
It is a service we provides offering you peace of mind while you are away from your most valuable investment , your home. We believe your investment should not be a source of worry when you are away from it.
We visit your home, condo or apartment at agreed upon times and conduct a thorough inspection of every property. We pick up your email, water your plant, we are your eyes and ears when you cannot be. We are fully bonded and insured.
How quickly will you respond to my request?
Because we understand that you contacted us for a reason , we generally get back within a matter of minutes. We usually reply using the same way you contacted us unless you specify a different mode of communication. Our office are open 9 – 5pm
Can I buy Gift Certificates?
Yes, you certainly can. Who wouldn’t love the gift of time?. Great gift idea for new mothers, someone recovering after an illness/surgery, a frequent traveler, a stressed out spouse, or perfect for that person who has everything but needs a personal concierge service that will organize what they don’t have time to do .
Are Materials, Expenses and Taxes included in your rates?
No they are not as they are the responsibility of the client. You will be invoiced for the hours it took on an errand, and it will also include any agreed upon expense reimbursement. We will always provide you with receipts or photos of receipts are prove of expenditures. The entire payment process including reimbursement is handled securely after our service has been completed.
If you have any problem with your invoice , please contact our office at 1(800) 245 6025 or email us at info@paramountconcierge.com
What method of payment do you accept?
We accept cash, email money transfer, credit card online payment and on the go .
What is your Security Policy?
We’ve gone to great lengths to ensure your online transactions with us are completely safe and secure with 256 bit SSL encryption and are compliance with the strictest PCI requirement . An extra security is achieved with two factor authentication . We take your privacy very seriously.
